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Terms of Service

Terms of Service (Public Offer Agreement)

Last Updated: 16-July-2025


OVERVIEW


This Public Offer Agreement (hereinafter – the "Agreement" or "Terms of Service") is an official and public offer by Individual Entrepreneur Shamaiko Nataliia Yevgenivna (hereinafter – "we", "us", "our" or "Seller"), to provide digital products and related services available on the website named "Creative Signet" (hereinafter – "our site" or "the store")

This website, Creative Signet, offers all information, tools, and Services available from this site to you, the user (hereinafter – "you" or "Customer"), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

This Agreement is made in accordance with Article 633, 641, and 642 of the Civil Code of Ukraine and outlines the legal relationships between the Seller and the Customer upon acceptance.

By visiting our site, accessing any part of the site, making a purchase, or clicking any button indicating acceptance (which constitutes your explicit acceptance - Акцепт - of this Public Offer Agreement), you engage in our "Service" and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Your agreement to these terms establishes a legally binding relationship between Individual Entrepreneur Shamaiko Natalia Yevgenivna and you, governing your use of our Service. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to offer our products and services to you. In this capacity, Shopify processes certain personal information on our behalf and under our instructions, acting as our data processor. In some cases, such as when Shopify analyzes data across merchants or provides enhanced features, it may act as an independent data controller. For more information on how Shopify handles your personal information, please refer to the Shopify Consumer Privacy Policy.

DEFINITIONS For purposes of these Terms of Service, the following definitions apply:

  • “Service” refers to all features, tools, digital goods, and functionality provided via our website, including purchases, downloads, user accounts, and support.

  • “Customer”, “you”, or “your” refers to any individual or entity that accesses our website or purchases our products.

  • “Store” or “Creative Signet” refers to the website through which we offer our digital products and related services.

  • “Seller”, “we”, or “our” refers to Individual Entrepreneur Shamaiko Nataliia Yevgenivna, operating the store.

  • “Digital Products” refers to all downloadable goods offered through the Store, including but not limited to illustrations, templates, icons, portraits, and bundles.

  • “License” means the limited rights granted to you to use our digital products in accordance with these Terms.

SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES


Our products are digital goods, including but not limited to digital bundles of pet portraits, faces, icons, stickers, cliparts, other images, digital templates, and leaflets, available exclusively online through the website. These products are provided "as is" and "as available" at the time of purchase.

Style Classification and Artistic Interpretation Disclaimer: The naming and classification of styles (e.g., "line art", "watercolor", "oil painting") within our product listings reflect our own informed artistic judgment and internal standards. These labels serve as reference points to help customers navigate our offerings and understand the visual intent behind each product. You acknowledge that stylistic terminology can vary across industries and communities, and agree not to dispute our categorization based on differing interpretations.

Tooling and Style Variation Clause: We reserve the right to use, change, or discontinue any digital tools, platforms, rendering engines, or workflows we deem suitable for creating our products—without prior notice. Artistic styles may vary across products, even within the same style category, due to tool or method updates, enhancements, or discontinuations. For example, products labeled with a particular style may be generated using different processes or tools over time, resulting in natural aesthetic variation. You agree that such variations do not constitute grounds for dispute, refund, or claim of inconsistency, misrepresentation, or inferior quality.

Important Notice Regarding Digital Product Specifications and Usage:
You understand and agree that due to the diverse nature of digital design and Print-on-Demand (POD) applications, our digital products:

  • Are provided without specific guarantees regarding precise dimensions, resolution beyond stated quality, exact color reproduction on all devices, or compatibility with every specific software or platform (beyond common industry standards for the stated file type). While we make every effort to display product details accurately, actual colors and sizing on different screens or in print may vary.
  • May require additional work, editing, scaling, or specific software by the Customer to be fully compatible with or optimized for their intended final use, particularly for Print-on-Demand (POD) products or other specific applications. We do not provide, and are not responsible for, such additional work or the results thereof.
  • It is solely your responsibility to review the product descriptions, specifications (e.g., file types, typical dimensions if provided), and ensure suitability and compatibility for your intended use before making a purchase. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your specific expectations beyond what is explicitly described, or that any errors in the Service will be corrected.

These products may have limited quantities and are subject to refund or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Furthermore, we reserve the right to refuse or cancel orders from or associated with specific geographic regions or jurisdictions, including those subject to international sanctions or where our services cannot be supported for operational or legal reasons, at our sole discretion. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by high-volume dealers, unauthorized resellers, or distributors seeking to reproduce, redistribute, or resell our products without permission. This limitation does not apply to individual customers, small businesses, or creatives using our digital products within the bounds of permitted usage for commercial projects - such as incorporation into Print-on-Demand (POD) or digital goods where our product is not the primary component, but instead contributes as part of a value-added design, in accordance with our licensing terms.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

By purchasing from our store, you acknowledge that all products are delivered digitally and that no physical items are shipped.

Due to the nature of instant-access digital files, no refunds or returns are provided after the product has been delivered. This policy exists to prevent misuse and ensure fair business practices

You also agree that any disputes or chargebacks involving delivered digital products will be formally contested, with documentation of delivery and user agreement obtained at checkout via our mandatory terms acceptance checkbox.

THIRD-PARTY PAYMENT PROCESSING

This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, “WESTERN BID” will appear as the payee on your PayPal account and credit card statement. Western Bid processes payments on our behalf and may assist with transaction-related inquiries or disputes.

DIGITAL DELIVERY AND NO RETURN POLICY 

All products sold through our store are delivered digitally. Once your payment is processed, your digital files are made available through our platform or via email.

Due to the nature of instant-access digital products, all sales are final. We do not offer refunds, returns, or exchanges after the file(s) have been delivered, regardless of download status.

By purchasing from our store, you acknowledge that you understand this policy and agree not to dispute or charge back your payment after receiving access to the files.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS


Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

By submitting or posting any content that includes, depicts, or references our products (including reviews, images, testimonials, or usage examples), you grant Creative Signet a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, modify, publish, translate, display, and distribute such content in connection with our business, including for promotional and marketing purposes, across any media format. This includes the right to use submitted customer-generated content (e.g., product review photos featuring our designs) on our website, social media platforms, and advertising materials. You affirm that you have all necessary rights to grant this license and that such content does not infringe on the rights of any third party.

SECTION 10 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://creativesignet.com/pages/privacy-policy

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - COMMERCIAL USE & LICENSING


By purchasing our regular public design bundles, you are granted a non-exclusive commercial license to use the included digital artworks in both physical and digital end products for sale.

The granted license is non-exclusive, non-transferable, and revocable if you breach these Terms. It does not grant ownership or copyright to the original files.

We reserve the right to revoke this license and pursue legal action if our content is misused, redistributed, or if the terms of this license are violated.

Permitted Uses (Commercial License):

  • Incorporate the designs into physical items (e.g., T-shirts, mugs, posters, etc.) sold through online or offline stores.
  • Use them in digital compositions such as planners, calendars, social media templates, and custom digital downloads.
  • Incorporate the designs into client work, such as freelance projects or business branding, provided the end client does not receive the original source files.
  • Use in personal or commercial marketing materials, including ads, banners, blogs, or social media posts.
  • Embed the designs within Canva or PSD templates as long as the artwork is flattened or non-editable.
  • Use in multimedia projects, such as YouTube, Twitch, or podcast branding.


The following uses are strictly prohibited:

  • You may not resell, share, sublicense, or distribute the original digital files in their standalone form (even if altered or recolored). All use must add meaningful, transformative value, and the licensed content must not be the primary value of any end product.
  • Claiming the designs as your own original artwork
  • Licensing, sublicensing, or bundling our files into a competing product or platform
  • You may not offer any of the licensed content on file-sharing sites or marketplaces (like Etsy or Creative Market)
  • You may not use any of the licensed content in a manner that allows others to extract or reuse the original design files. Use in NFTs, blockchain-based products or attempts to register trademarks based on our designs are expressly prohibited.
  • You may not upload, embed, or use our finished commercial design bundles in connection with machine learning or generative AI tools for the purpose of training, redistributing, or creating derivative products based on our work. Internal use of AI for personal design workflows or customization of client content is permitted, so long as it does not involve reuploading, reselling, or redistributing our original designs through AI-based systems.
  • Sharing editable or extractable versions of the designs in a way that enables unauthorized access
  • Bonus materials (including Canva templates) fall under the same license restrictions.

Violations of these terms may result in license revocation, legal action, and liability for damages.


For custom portrait bundles, you (the customer) retain full ownership of the final files and may use, modify, or sell them freely without limitation.

SECTION 13 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You acknowledge and agree that your use of the Service and any products obtained through it is at your own discretion and risk. Except as expressly stated by us in writing or required by applicable law, all products — including digital goods — are provided on an 'as is' and 'as available' basis. We make no representations or warranties regarding their suitability for your specific needs, and we disclaim all implied warranties to the fullest extent permitted by law, including, but not limited to, merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We take reasonable and commercially appropriate measures to ensure that our digital content is developed in accordance with professional standards, and we make no representations or warranties that the products will meet your specific expectations, be error-free, or be fit for any particular purpose beyond what is expressly described in the product listing. All representations, statements, and descriptions are provided solely for general informational purposes.

Some visual elements, styles, or base compositions used in our standard product bundles are initially generated with the help of artificial intelligence (AI) tools, such as but not limited to generative art models. These AI-generated elements are used solely as part of an original transformation process, during which we manually refine, alter, or recompose the artwork into unique, stylized visual assets. No AI-generated content is published "as-is" or in its raw form, and all commercial products undergo human-led creative editing prior to finalization and sale.

We do not publish or sell custom bundles based on customer-supplied pet photos without permission. All standard bundle artwork is generated from synthetic or fictional inputs to avoid resemblance to any real-world individuals or animals. As such, we maintain that the products do not knowingly infringe upon any third-party rights, including intellectual property or personality rights, and we disclaim liability for unintended resemblance to any person, pet, or entity.

In no case shall Creative Signet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

FORCE MAJEURE


We shall not be held liable for any delay or failure to perform our obligations under these Terms of Service if such delay or failure results from events, circumstances, or causes beyond our reasonable control (“Force Majeure Events”).

These may include, but are not limited to:

  • war, armed conflict, acts of terrorism, riots, or civil unrest
  • natural disasters such as earthquakes, floods, fires, or severe storms
  • public health emergencies, epidemics, or pandemics
  • power outages, internet disruptions, service interruptions, or cyberattacks
  • actions or restrictions imposed by government authorities, martial law, sanctions, or regulatory changes
  • disruption or failure of telecommunications networks, hosting providers (including Shopify), or critical third-party infrastructure

During any Force Majeure Event, our affected obligations shall be suspended for the duration of the delay, and we shall be granted a reasonable extension of time to resume normal performance.

You agree that such delays do not entitle you to claim compensation, request a refund, or terminate the agreement, provided that we make reasonable efforts to minimize the impact and resume services promptly.

SECTION 15 - INDEMNIFICATION


You agree to indemnify, defend and hold harmless Creative Signet and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 - SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 - TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW


These Terms of Service and any related agreements between you and us shall be governed by and construed in accordance with the laws of Ukraine, without regard to any conflict of law principles. By using our Services, you agree that any legal action or dispute shall be subject to the exclusive jurisdiction of the competent courts of Ukraine.

DISPUTE RESOLUTION

Before initiating formal legal action, both you and the Seller agree to make a good-faith effort to resolve any dispute or claim related to the Service or any product through informal negotiation. You may submit your concern via our contact email, and we will respond promptly.

If the dispute cannot be resolved informally, it shall be submitted to the competent courts located in Ukraine, as described in Section 19.

You agree not to initiate any chargeback or reversal request through your payment provider without first contacting us and allowing a reasonable opportunity to resolve the issue directly.

SECTION 20 - CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

AGREEMENT VERSIONING

The version of the Terms of Service in effect at the time of your order shall govern that transaction. When you place an order, your acceptance of the current Terms of Service is recorded as part of your checkout. We reserve the right to update or modify these Terms at any time, and your continued use of our website constitutes your agreement to the current version as posted.

SECTION 21 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at legal@creativesignet.com.

Our contact information is posted below:
Individual Entrepreneur Shamaiko Nataliia Yevgenivna, acting on the basis of an extract from the Unified State Register of Legal Entities and Individual Entrepreneurs (record number - 2010350000000776177)
info@creativesignet.com
49021, UA, Dnipro city, Symyrenkivska str., b.90
+380 97-035-42-11